RailTrailEbikes.com – 603-216-5034 – Sales@RailTrailEbikes.com

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Open 6 Days A Week Monday through Saturday 11am to 4pm

Sales Contact Information:

  • Email: Sales@RailTrailEbikes.com
  • Phone: 603-216-5034
  • Address: 22 E. Broadway, Derry, NH 03038
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Have questions about our products or services? Need assistance with an order or repair? We’re here to help!

Customer Support
If you need help with a purchase, warranty claim, or repair, please reach out to our support team. We’re dedicated to making sure your experience with Rail Trail Ebikes is smooth and efficient.

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Waiver

By submitting a repair order, you agree to the following:
Acknowledgment of Risk: I understand the risks associated with electric bikes and scooters, including potential injuries or damages after repairs.
Release of Liability: I release Rail Trail Ebikes from all liability for injuries or damages resulting from the repair, including negligence, but excluding gross negligence.
No Warranty: Repairs are provided “as is,” without warranties on safety or durability.
Indemnification: I agree to indemnify Rail Trail Ebikes against any claims arising from the repair or future use of the bike/scooter.
Repair Costs: I accept the labor rates: $70/hour for mechanical work, $90/hour for electrical and programming. Additional charges may apply for extra work.
Governing Law: This agreement is governed by New Hampshire law.

I agree to the waiver terms.

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